Live Chat is available in 41 languages: Armenian, Azeri, Bulgarian, Catalan, Simplified Chinese, Traditional Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (bokmål), Norwegian (nynorsk), Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
Live Chat has started to focus on personalizing its reach-out to the customers through domestic domains.
There are four key steps we've taken to ensure the highest level of security: As the way we use technology continues to expand, RAINN’s support services are expanding, as well.
In 2006, the Online Hotline was created as an extension of the National Sexual Assault Hotline, becoming the first online crisis intervention service in the United States.
The Online Hotline works like other instant messaging and online chat systems, but with enhanced security measures.
At the start, it was only available 2 hours per day, 2 days per week.
Demand for sessions increased rapidly, and RAINN responded by expanding the service.
Later that year, Gartner-owned business software review site Get App released its quarterly research, 2015 Q3 Get Rank, including top cloud-based customer service applications.
Live Chat has been listed 2nd in the research and the report ‘Customer Success in the Cloud: Key Trends for 2015’ which highlights the most important trends in the customer management space to help choose the cloud-based CRM, Customer Service, or Call Center applications for business.